Frequently Asked Questions

ONLINE RESERVATIONS
Online reservations are accepted 24hours a day.
Please allow 1 week minimum advance notice for all parties.
An email confirmation will be sent to you within 72hours.
If additional information is needed in order for the O’Reilly Group McDonald’s to book your party, a representative will contact you via phone or email.

PHONE-IN RESERVATIONS
Telephone reservations are accepted Monday-Friday 8am-2pm.
Please allow 1½ week minimum advance notice for all phoned in party reservations.

PARTY PRICING
$69.99 + tax for up to the first 10 children.
$  6.10 + tax for each additional child.
(Parties of less than 10 children will be charged the base party package price of $69.99)
No Deposit Required.
Payment will be made at end of party at the McDonald’s location.

PARTY TIMES
You have your choice of the following party times:
11:00am -12:30pm
  2:00pm -   3:30pm
  5:00pm -   6:30pm
If making your reservation online, the system will ask for your 1st & 2nd choice of time for your party.

CHANGES OR CANCELLATIONS
If you require to make changes or need to cancel a confirmed reservation, please do one of the following:
72 Hour Notice or More – email Birthdays@OreillyMCD.com or call 972-985-9285.
Less than 72 Hour Notice – contact the McDonald’s location directly and speak to the manager.

INDOOR PLAYLAND STORES
Birthday parties are located within the indoor playland at all of our McDonald’s locations except the location listed below.
One side of the indoor playland is reserved and decorated for your group.
The other side of the playland and the crawl toy must remain open to the general public at all times.

PRIVATE PARTY ROOM STORE
At the Hwy. 75 location in Allen, TX, parties are held in a private room.
Maximum capacity for private room party is 20.

HOST / HOSTESS
A host/hostess will set up the party area, take the food orders, serve food, serve cake/ice cream, hand out goodie bags and a gift to the birthday child.
They will assist with the first 1 hour of the party then leave 30 minutes for your group to open gifts.
At the end of the party, they will ring up the party and clear any additional trash created from gift opening.
If you require a bi-lingual or Spanish speaking host/hostess, please notify us at time of reservation.

DECORATIONS
A Ronald McDonald and friends theme is used in decorating including plates, napkins, placemats, hats, and more.
If you wish to decorate in another theme, it is permitted but does not change pricing.
Latex balloons might be used in decorating.
If latex allergy exists, please notify host/hostess that you wish to exclude balloons.
For the safety of children, balloons are for decoration only.

FOOD
Party package includes a regular Happy Meal for each child.
Choice of Hamburger, Cheeseburger, or 4pc. Chicken McNuggets.
Side choices of French Fries or Apple Dippers.
Drink choices of milk, apple juice, or fountain soda.
Food orders will be taken at the beginning of party by host/hostess.
Adult meals for parents/chaperones must be purchased separately at the front counter.

CAKE  (1/4 SHEET)
You get your choice of a chocolate or yellow cake.
All cakes are decorated with a white whip icing, yellow border, and a Ronald McDonald decal on top.
You may bring your own cake if you wish.  Bringing your own cake does not reduce the party package pricing.
Parties of more than 20 children will receive 2 cakes.     

GOODIE BAGS / BIRTHDAY GIFT
Each McDonald’s receives these items directly from our distribution company.
The items included in the goodie bags change weekly and is not known until party time.
If you need goodie bags designed for children under 3, please notify manager upon arrival on party day.
Gifts for birthday child also vary.

RONALD MCDONALD / ENTERTAINMENT
Ronald McDonald does not make guest appearances at birthday parties.
We strongly discourage the scheduling of outside entertainers at the birthday parties.  The parties are held in the PlayPlace where other families and children are nearby, and they tend to move in on your event not realizing it is a private party.

IF YOU HAVE ADDITIONAL QUESTIONS PRIOR TO MAKING BIRTHDAY RESERVATION, PLEASE EMAIL BIRTHDAYS@OREILLYMCD.COM OR CALL 972-985-9285.

IF YOU ARE READY TO MAKE YOUR RESERVATION, CLICK LINK BELOW:

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